How Chippa works

Register with email and password, or use Google. Email sign-ups get a 6-digit verification code by email. Enter the code to activate your account.

A short wizard runs the first time you sign in. Start with your name.

Pick your role. Clientif you're hiring tradies, Businessif you're offering services, or both. The wizard adds the steps for each role you pick.

Business setup asks for your business name, ABN, contact details, short bio, and address (use the autocomplete).

Then pick the services you offer. Search for a trade (like Electrician) and add the whole trade, or expand it and pick just the specialties you do. Your plan sets how many trades you can list. Every specialty within a trade you pick is included, so adding a whole trade only counts as one.

Client setup asks for your contact preferences, an optional bio, and your address so local tradies can find you.

Open Profile Settings and click Add Business Role or Add Client Role. Fill in the missing details and you're done. The role appears as a portal option in your avatar menu.

Open Profile Settingsto manage your name, contact details, address, and how you'd like tradies to reach you. Keep your suburb current so local tradies show up when you post a job.

Click Post a Job from the home page or your dashboard. Describe the work, choose the service, set who can see it, add your suburb, and upload photos if you have them.

Picking the service is search-first. Type what you need, such as "sparky", "leaking tap", or "EV charger", and matching trades and specialties come up as you type. Pick a whole trade ("I need an electrician") or one specific specialty. Not sure? Tap Let AI pick for you and it reads your description and suggests the best match.

Every job is either Public or Private. You choose when you post, and Public is the default.

• Public. Your job is listed on the job board and matching tradies can raise their hand by expressing interest. You see who's interested and can request a quote from them (see Interested tradies below).
• Private.Your job still appears on the board so tradies know the work exists, but they can't act on it. Only you start contact, by requesting quotes.

Either way, a tradie never sees your contact details until you send them a quote request. Interest alone never unlocks your details.

View Trades shows businesses on an interactive map. Pan and zoom to update the list. Filter by category or search by name.

Click any business for their full profile: gallery, ratings, reviews, and a Request a Quote button that starts a new job pre-attached to that tradie (see Requesting quotesbelow). Contact details unlock once you've sent them a quote request on one of your jobs.

My Jobslists every job you've posted with its status. Click a job to see quote requests and manage them.

On a Publicjob, tradies who think they're a good fit can express interest, often with a short note about why. Open the job to see the list.

Interest is just a heads-up. It doesn't share your contact details and it doesn't commit you to anything. When someone looks right, request a quote from them and the normal flow takes over. Not interested? Dismiss them to tidy the list. Other tradies never see who else raised their hand.

Two ways to send a quote request:

1. From a job. Open the job, click Request Quotes, pick up to 5 matching tradies, add an optional message, send.
2. From a business profile. Click Request a Quoteon a tradie's page (or in the marketplace). This drops you straight into the job form with that business already attached. Describe the job and post it. The request goes to that tradie the moment the job is created.

Hit the cap of 5 per batch? Come back and send another batch. There's a fair-use limit of 20 manual requests per job over any 7 days. If you reach it, we tell you when the next slot frees up.

Don't want to hand-pick? Turn on Auto-recommend for a job and we line up matching tradies for you, ranked by rating and distance, and send them a quote request on your behalf.

• It keeps up to 5 auto requests active at once, separate from any you send by hand.
• As tradies respond or drop off, it tops the list back up with fresh matches.
• Each turn-on runs for 7 days, then pauses so you can decide whether to keep going.

You can enable it from the request-quotes screen, or tick Also auto-recommend more tradies as these respond when you send a batch.

After the job, open Leave a Review. Rate overall experience, communication, quality, and value. Reviews under 3 stars sit in moderation for 14 days so the business has a chance to dispute.

A subscription unlocks the job board and lets you receive quote requests. Higher tiers raise your limits on trades, gallery images, and service areas. The trade limit counts whole trades, not individual specialties, so every specialty inside a trade you list is included.

Profile Settings is the control panel for your business. Edit your name, ABN, contact info, bio, the trades and specialties you offer, service areas, portfolio gallery, and subscription, all from one page. Services are grouped by trade so your profile reads cleanly.

Service areas tell us where you'll travel. Drop a pin on the map and set a radius. Jobs from clients in that zone will match you. Your plan caps how many areas you can add.

The Job Board (business portal) shows open jobs matching your trades and service areas. Use the filter bar (or the bottom-sheet filters on mobile) to narrow by category, distance, or recency. Click any job for the full brief and photos.

Jobs are marked Public or Private. On public jobs you can express interest to put yourself forward. Private jobs are read-only, the client reaches out first.

See a public job you'd be great for? Tap Express Interestand add a short note on why you're a good fit. The client sees your interest on their job.

Interest is a soft nudge, not a quote. It puts you on the client's radar, but you only get their contact details once they request a quote from you. Other tradies never see that you expressed interest, and you can withdraw any time.

When a client sends you a quote request, it shows up in My Jobs and you get a notification. The request includes their message, suburb, and contact details. Reach out directly. No middleman, no lead fees.

My Reviewsshows every review you've received. Reviews under 3 stars sit in moderation for 14 days. During that window you can dispute the review if it's unfair, and an admin will review it.

An admin can suspend a business profile if it breaches our terms. While suspended:

• Your profile is hidden from the marketplace, map search, and its public detail page. Customers can no longer find you or send you new quote requests.
• You can still sign in and manage your profile. Suspension hides your business, it does not lock your account.
• Your avatar in the top right gets a red outline and a Business suspended note in the menu, so you know the moment you log in. The same note appears in the mobile sidebar.

Suspension can also happen automatically. If your account is banned, your business is suspended at the same time. A banned account cannot sign in at all until an admin lifts the ban, and lifting the ban does not reactivate the business on its own, so an admin reactivates it separately.

Think a suspension is a mistake? Switch to Contact Usabove and send us the details. We'll take a look.

The dashboard surfaces activity for your role. Clients see job stats and quote activity.

Businesses get quote trends, funnel stages, response rates, review breakdowns, and competitor benchmarks on higher plans.

The bell icon in the header shows unread notifications. They stream in live. No refresh needed.

If you have both client and business roles, use the avatar menu in the header to switch portals. Each portal tailors the nav and dashboard to that role. On mobile the same switcher lives in the hamburger sidebar.

Toggle with the sun/moon icon in the header. Your preference is saved per device.

An account suspension is a full ban on the account, separate from a business profile suspension. While your account is suspended:

• You cannot sign in at all until an admin lifts the ban. This applies to both your client and business portals.
• If you run a business, its profile is suspended at the same time, so it is hidden from the marketplace, map search, and its public detail page.
• Lifting the ban does not reactivate a suspended business on its own. An admin reactivates the business separately, so your account can be active again while your business stays hidden a little longer.

Think a ban is a mistake? You do not need to sign in to reach us. Switch to Contact Usabove and send the details from the same email address on your account. We'll take a look.